Making sure the right information reaches the right people

Getting the right information to the right people at your practice matters to us. Whether it's clinical updates, funding changes, compliance requirements, or urgent notices, we want to be confident that every message lands with the people who need to see it and act on it.

To make that happen, we rely on our records being accurate – particularly the owner and director details we hold for each practice. When our system is out of date, important messages can go to someone who has left, miss a newly appointed owner, or simply reach the wrong inbox. That creates delays, gaps and the risk that something important is missed.

Over the coming weeks, we'll be in contact with practice managers to check that the owner and director information we hold is correct and complete. It will only take a few minutes, and keeping these details current helps us communicate with you quickly and reliably when it counts.

Thank you for helping us keep our records accurate.

For further information, or to update your practice details, contact practice support.